30 Apr

5 Reasons to Choose Dynamics 365 for Sales

According to Aberdeen’s most recent reports, 87% of best-in-class companies use CRM – because CRM works. The reason it works is because CRM does more than organize customer data for you, it also helps salespeople perform better and close more deals. Read today’s post to learn more about how Dynamics 365 CRM for Sales helps your hard-working salespeople maximize their opportunities and increase revenues companywide.

Don’t feel like reading? Get all the info and more when you join us and our partner QuantaCRM for an informative webinar on “7 Reasons You Need Dynamics 365 CRM Now,” happening May 16, 2017 at 11:00 PM CDT. Register here.

  1. Get Information Anywhere and Any Time – By harnessing the power of the cloud, Microsoft Dynamics 365 for Sales helps your salespeople qualify leads, prepare quotes, and manage their pipeline – no matter where they are. Since the software is based on the cloud, it’s updated in real time and accessible and usable on a smartphone, tablet, or other mobile device. That means your salespeople can close deals right on the spot.
  1. Stay On Track with Sales Dashboards – your salespeople will have access to important information at a glance with the attractive graphical dashboards located in the CRM. The software organizes leads into easy-to-read funnels and charts that help your salespeople identify opportunity status, sales goals, and active leads (pre-built), or empowers them to customize their own dashboards quickly with a point-and-click editor.
  1. Increase Competition with Interactive Reports – great salespeople not only compete with each other, they also compete with themselves, setting ever-higher standards for achievement. Interactive reports from Microsoft Dynamics 365 CRM for Sales help your salespeople target and track their important metrics with drill-down, easy-to-build reports that offer natural language Q&As. In addition to the reports in Dynamics 365 for Sales, your salespeople will also have access to a variety of pre-made report templates for Excel, so they can manage their leads and sales forecasts easily. They can also create their own Excel reports that reflect important data, and share them with anyone in your organization.
  1. Find the Next Great Opportunity with Comprehensive Lists – it’s all about the next great opportunity for your salespeople, and when they have access to sortable, filterable, and searchable lists that come with the powerhouse CRM, and can even view, manipulate, and save their list data in familiar Excel without leaving Dynamics 365, they’ll always be on the lookout for more opportunities. Studies show that the more familiar new software is, the better and faster your adoption rate will be, and with a CRM from Microsoft, you can bet the interface will be familiar to all your employees.
  1. Ensure Follow-Through with the Business Process Bar – when your salespeople access leads in the system, they’ll always see the business process bar at the top, an exciting feature of Microsoft Dynamics 365 CRM for Sales. The bar tracks their progress as they develop an opportunity, outlining each step in the sales process and identifying clear, logical next steps for your busy salespeople. This will help them ensure follow-through and stay up to date with the latest developments in even the lengthiest sales cycles.

And There’s More…

From Skype integration for sales calls and collaboration, to OneNote integration for one-stop sales data collection (including audio notes!), to document collaboration for quotes or proposals, Microsoft Dynamics 365 for Sales has even more tools to help your team close more leads and increase revenues – that’s a win-win for everyone.

We invite you to learn more at our partner webinar, “7 Reasons You Need Dynamics 365 CRM Now,” presented by QuantaCRM on May 16, 2017 at 11:00 AM CDT.

You’ll find out how you can maximize your growth and increase your revenues when you:

  • Centralize customer information
  • Automate marketing interactions
  • Provide business intelligence
  • Facilitate communications
  • Track sales opportunities
  • Analyze data
  • Enable responsive customer service

REGISTER HERE

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26 Apr
25 Apr

Security and your sub-contractors

So you feel relatively comfortable that you have created cyber security around your data and your employees are trained to avoid security errors in their day-to-day business (a MAJOR source of security breaches, by the way). However, you may be overlooking one area where you are exceptionally vulnerable. What protection do you have from those you do business with? If you are a manufacturer, for example, you may have several vendors who provide components and raw materials. How careful are they about data security? Smaller producers and service providers may perceive themselves as not being a likely hacker target, which is incorrect. Small firms are significant targets for data hacking because they have access to larger firms. They can provide a “digital backdoor” to the firms they sell to.

You need to work closely with all of your vendors to ensure that they are as serious about protecting their systems as you are. If you share digital information with your subcontractors, you open a very wide door for any of their vulnerabilities.

And this doesn’t just apply to the manufacturing sector. Medical offices share data, for instance. Consider talking to a security expert to address your vulnerability to a security breach via the very vendors you rely upon. You need to expect as much focus on security from them as you do from yourself.

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18 Apr

Cyber Crime and Security for SMBs

Did you know the illicit trading of personal data was worth $3.88 billion last year? Cyber crime is a growing industry known for its innovation. It goes far beyond the image many of us have of some hacker kid in his basement. Many who engage in this activity are professionals and work in large teams. Some may even be sponsored by governments.

If you follow the news, you can find large corporations and even government agencies who have fallen prey to hackers and had massive amounts of data compromised. Unfortunately, this has led smaller firms to feel they fly below the radar. In fact, the opposite is true. Small businesses-especially those in regulated areas such as medical, financial, and legal services-need to be hyper vigilant about security. The cyber criminals’ professional efforts will outdo your amateur efforts at security.

As a small business, you are vulnerable for two reasons. First, serious hackers see small business as entrances into larger entities. Small firms that have any interaction with larger firms, perhaps as a subcontractor, can be easy targets for professional criminals. Second, the clients or customers of small firms are shown to be less forgiving of data compromises that occur in small businesses.

Security now goes beyond buying an antivirus program online. You should seek professional advice setting up security policies and business continuity plans, or testing these policies on a routine basis. A professional can spot vulnerabilities and prevent breaches before they occur.

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11 Apr

Government regulations

Any business that stores customer payment information must comply with a number of state and federal regulations. The legal, healthcare, and financial sectors have a number of laws tailored specifically for them (such as HIPAA or CISPA). If you run almost any kind of professional practice or agency you probably have very specific data security requirements. Running afoul of these regulations puts you at risk for legal action and probably means that you have bad security in place.

As a professional, your focus needs to be on your clients and running your firm. Regulatory requirements to ensure data security can be complex and include rigorous testing requirements. Ensuring compliance with the regulations can be a serious distraction for you and take you into territory where your experience is limited.

One of the best solutions is to work with a third party who has strong credentials in the area of regulatory compliance and data security. When you are working with a third party to set up security or data storage, make sure that they have experience working in your industry. Finding a service provider with experience in your profession can give you peace of mind knowing that you can focus on running your business without the distraction of ongoing technology concerns.

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04 Apr

Higher goals get dragged down by Tech: The NPO story

Higher goals get dragged down by Tech: The NPO story,

If you are a smaller Not-for-Profit, it is likely that your organization has been driven from its inception by individuals strongly motivated with a passion for their cause or humanitarian goal. As a result, it is also possible that the leadership has little interest in developing the administrative technology infrastructure that is necessary for any organization to function in the internet age.

Failure to understand and focus on technology can damage an organization’s growth and success. However, NPO leadership has to be laser focused on the day-to-day struggles of the organization such as seeking funding, keeping the doors open, and pursuing the mission. As a consequence, technology infrastructure may be cobbled together as an afterthought; resource limitations may lead to short term tech decisions that can be wasteful and more expensive in the long term.

An NPO, with its tight budget margins, is an excellent example of an organization that could benefit from outsourcing its fundamental tech needs to a MSP. A MSP can determine short and long term needs, assess possible solutions, and propose the most cost effective tech solutions to ensure a stable, long-term tech infrastructure. Without the time or stomach for administrative distractions, NPOs may continue to use the break/fix model, making less informed tech decisions that may ultimately waste precious resources. Good and careful planning with a professional can mean a better strategic use of organizational resources far into the future.

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28 Mar

Password basics people still ignore

You can have all the locks on your data center and have all the network security available, but nothing will keep your data safe if your employees are careless with passwords. These simple tips will help you safeguard your data:

  • Change Passwords – Most security experts recommend that companies change out all passwords every 30 to 90 days.
  • Require passwords that mix upper and lowercase, number, and a symbol.
  • Teach employees NOT to use standard dictionary words (in any language), or personal data that can be known, or can be stolen: addresses, telephone numbers, SSNs, etc.

Emphasize that employees should not access anything using another employee’s login. To save time or for convenience, employees may leave systems and screens open and let others access them. This is usually done so one person doesn’t have to take the time to logout and the next take the effort to log back in. Make a policy regarding this and enforce it. If you see this happening, make sure they are aware of it.

These are just a few basic password hints, but they can make a difference.

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21 Mar

You’re Fired! Now Give Me Your Password

Losing an employee is not usually a good experience. If they leave voluntarily, you lose a valuable asset. If they have to be fired, you have the arduous task of the progressive discipline process and the final termination meeting. But there are other concerns that arise when an employee leaves. Those concerns are security and their access to company data.

Here are some considerations regarding passwords and voluntary termination (A.K.A. resigned) or involuntary termination (A.K.A. fired.) It is important you have a process in place so that whenever a termination occurs, nothing slips through the cracks regarding corporate data security.

When you dismiss an employee, you should immediately change out all passwords for anything the employee had access to. Because almost all terminations should be planned, you should also define the process for canceling access. It is unwise to cancel prior to the termination meeting. If you do that, you create the potential for a confrontation when they arrive at work and find their passwords have been disabled. Instead, plan ahead and assign someone to disable their passwords during the time you are having the termination meeting. Before the meeting, be sure you have a list of all access cards, keys, etc. prepared so they can be cancelled before the employee leaves the building.

Voluntary terminations ­- Different firms have different policies handling resignations. Depending on the specific position, an employee will be permitted to continue working during their 2 week notice period. In that case, you need to consider if there is any possibility the employee might get up to no good during the final days. That is something only you can judge.

In some cases, firms will ask an employee to leave the facility immediately. In that case, you need to have a plan in place. You need to have a list available of all of the restricted systems to which they have access for when this situation arises. The employee should not leave the building until all of their access has been canceled.

This all may seem a bit harsh, but things have changed. 30 years ago, for a disgruntled employee to steal files, they’d be carrying out large boxes of file folders. Now, not only can they empty the building onto a thumb drive, they can take nefarious action that wasn’t possible when data was stored on paper.

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14 Mar

IT Defense in Depth Part II

In our last blog we started talking about the different layers of security necessary to fully defend your data and business integrity. Today we will look at the human aspect of it, and network defenses. The human layer refers to the activities that your employees perform. 95% of security incidences involve human error. Ashley Schwartau of The Security Awareness Company says the two biggest mistakes a company can make are “assuming their employees know internal security policies: and “assuming their employees care enough to follow policy”.

Here are some ways Hackers exploit human foibles:

  • Guessing or brute-force solving passwords
  • Tricking employees to open compromised emails or visit compromised websites
  • Tricking employees to divulge sensitive information

For the human layer, you need to:

  • Enforce mandatory password changes every 30 to 60 days, or after you lose an employee
  • Train your employees on best practices every 6 months
  • Provide incentives for security conscious behavior.
  • Distribute sensitive information on a need to know basis
  • Require two or more individuals to sign off on any transfers of funds
  • Watch for suspicious behavior

The network layer refers to software attacks delivered online. This is by far the most common vector for attacks, affecting 61% of businesses last year.

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07 Mar

IT Defense In Depth Part I

In the 1930s, France built a trench network called the Maginot Line to rebuff any invasion. The philosophy was simple: if you map out all the places an enemy can attack, and lay down a lot of men and fortifications at those places, you can rebuff any attack. The problem is, you can’t map every possible avenue for attack.

What does this have to do with IT security? Today many business owners install an antivirus program as their Maginot Line and call it a day. However there are many ways to get into a network that circumvent antivirus software.

Hackers are creating viruses faster than antivirus programs can recognise them (about 100,000 new virus types are released daily), and professional cybercriminals will often test their creations against all commercially available platforms before releasing them onto the net.

Even if you had a perfect anti­virus program that could detect and stop every single threat, there are many attacks that circumvent anti­virus programs entirely. For example, if a hacker can get an employee to click on a compromised email or website, or “brute force guess” a weak password, all the antivirus software in the world won’t help you.

There several vulnerabilities a hacker can target: the physical layer, the human layer, the network layer, and the mobile layer. You need a defense plan that will allow you to quickly notice and respond to breaches at each level.

The physical layer refers to the computers and devices that you have in your office. This is the easiest layer to defend, but is exploited surprisingly often.

Here are a few examples:

  • Last year 60% of California businesses reported a stolen smartphone and 43% reported losing a tablet with sensitive information.
  • The breaches perpetrated by Chelsea Manning and Edward Snowden occurred because they were able to access devices with sensitive information.
  • For example, Comptia left 200 USB devices in front of various public spaces across the country to see if people would pick a strange device and insert into their work or personal computers. 17% fell for it.

Next time in Part II, we will talk about the human and network layers of security.

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28 Feb

Data Security: A People Problem

Phishing Scams – A People Problem

There are some things that only people can fix. There are many security risks to which your data is susceptible, but there is one method that remains a wonderfully effective hacking tool. That is the phishing scam. This is a legitimate looking email that asks the reader to click on a link. If clicked, the link can infect the user’s computer with malicious software that can steal passwords, logins, and other critical data. Alternatively, the email appears to be from a legitimate source, perhaps even duplicating a legitimate webpage. The distinction is that the phishing email asks the user to enter personal information, including passcodes. In either case, that is how hackers easily get into your systems.

What’s the best defense against this one? The single biggest defense is education. Training your people to be constantly wary of all the emails they receive. One way some firms are educating their people is by sending out their own “fake” phishing scams. Employees who click on the link inside are greeted with a notice that they’ve fallen for a phishing scam and then are offered tips how not to be fooled in the future. Think of it as the hi­-tech version of Punk’d.

You may not be ready to go that far, but it is important to provide ongoing training to all of your staff about phishing scams. Your staff are all critical factors in your data security plans.

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21 Feb

What is Ransomware and How Can it Affect Your Business?

This cyberattack scheme hasn’t garnered nearly as much attention as the usual “break-in-and-steal-data-to-sell-on-the-Internet version,” but it can be even more debilitating. Ransomware attacks have begun appearing in the last few years and its practitioners are so polished that in few cases they even have mini­call centers to handle your payments and questions.

So what is ransomware? Ransomware stops you from using your PC, files or programs. The business model is as old as the earliest kidnapping. They hold your data, software, or entire PC hostage until you pay them a ransom to get it back. What happens is that you suddenly have no access to a program or file and a screen appears announcing your files are encrypted and that you need to pay (usually in bitcoins) to regain access. There may even be a Doomsday-style clock counting down the time you have to pay or lose everything.

Interestingly, one of the more common “market segments” being targeted in the US has been public safety. Police department data is held hostage, and in many cases, they have given up and paid the ransom. They had little choice. They aren’t the only ones. A hospital in Southern California also fell prey, as did one in Texas.

Ransomware can be especially insidious because backups may not offer complete protection against these criminals. Such new schemes illustrate why you need to have a professional security service that can keep you up to date on the latest criminal activities in the cyber world. Talk to an MSP about possible protections against ransomware.

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14 Feb

Data Breaches are a Question of When, Not If

You hear on the news all of the time about big cyber attacks on large corporations, and even government agencies. The trouble with this news coverage is that is suggests a distorted view of where cyber attacks are taking place. These attacks are not solely hitting large organizations. Small firms represent a significant portion of those who face cyber attacks. Being small by no means keeps you immune. In fact, small firms can be used as conduits to larger organizations. That is likely what happened in the case of Target Corporation back in 2013

If  you’re a small business, then you’re a target for cyber criminals. Last year, 71% of small to medium size businesses were the victims of cyber attacks.

Today’s concern is how you would respond to an attack. 31% of small to medium businesses do not have a plan of action for responding to IT security breaches, and 22% admit that they lack the expertise to make such a plan. A data breach is disastrous.

Your response determines whether it’s a survivable disaster. You need to have a statement for customers ready, (47 states require businesses to disclose data breaches), you need to be able to quickly access backups, and you need access to professionals with experience in disaster recovery and business continuity.

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07 Feb

Penetration Testing vs. Vulnerability Testing Your Business Network

Hearing “all of your confidential information is extremely vulnerable, we know this because…” is bad news, but whatever follows the ellipses determines just how bad. Consider two scenarios.

  1. “All of your confidential information is extremely vulnerable… we know this because a hacker took all of your customers’ credit card info and locked all of your files behind ransomware.”
  2. “All of your confidential information is extremely vulnerable…we know this because we did a vulnerability scan of your network, and have some suggestions on how you can improve.” 61% percent of small businesses are victimized by cyber attacks each year, and one in five victims do not survive. It is financially worthwhile to make sure that you end up being the person hearing the latter sentence.

Scenario 2 describes the statement after you have had a vulnerability test conducted. A vulnerability test is a comprehensive audit of security flaws that a hacker could exploit, and the possible consequences. This is the equivalent of a doctor giving a physical examination. This information will allow you to know what your risks are and plan your security policies accordingly.

Vulnerability tests should be conducted quarterly, and can be done by in-house IT or outside consultants.They should be done quarterly, or whenever you are incorporating new equipment into your IT network.

What is a pen-test: A pen-test is a simulated attack on a network to test the strength of its security. Usually, the pen-tester will have a specific objective (e.g. “compromise this piece of data…) A vulnerability scan tells you “what are my weaknesses?” and pen­test tells you “how bad a specific weakness is.”

How often should you pen-test: Different Industries will have different government mandated requirements for pen­testing. One of the more broad reaching regulations, the PCI DSS, for example, requires pen-testing on an annual basis. However, it is prudent to go beyond the legal minimum. You should also conduct a pen-test every time you have

  • Added new network infrastructure or applications,
  • Made significant upgrades or
  • Modifications to infrastructure or applications,
  • Established new office locations,
  • Applied a security patch
  • Modified end user policies.
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01 Feb

5 Ways SMBs Can Save Money on Security

5 Ways SMBs Can Save Money on Security

Small-to-medium sized businesses and large enterprises may seem worlds apart, but they face many of the same cyber-security threats. In fact, in recent years, cyber-criminals have increasingly targeted SMBs. This is because it’s widely known that SMBs have a smaller budget, and less in-house expertise, to devote to protection. Thankfully, there are several things SMBs can do today to get more from even the most limited security budget. And, no, we aren’t talking about cutting corners. Far too often, SMBs cut the wrong corners and it ends up costing them more money in the long run. It’s a matter of taking a smarter approach to security. Here are five smart approaches to take

  • Prioritize – Every business has specific areas or assets critical to its core operations. Seek the input of valued staff and team members to determine what these are. Is there certain data that would be catastrophic if it was lost or stolen? If hackers compromise a network, or prevent access to certain applications, how disruptive would it be to daily business operations? What kind of potential threats or vulnerabilities pose the greatest risk to the company or your customers/clients? Focus on the most likely risks, not theoretical risks that “could happen.” Asking such questions gives you a clearer more complete perspective as to where to focus available security resources.
  • Develop and Enforce Policies – Every SMB needs to implement a security policy to direct employees on appropriate and inappropriate workplace behaviors relative to network, systems, and data security. Merely drafting this document isn’t enough. Employees must be held accountable if they fail to adhere to policy. Such policies should be updated regularly to reflect new technology and cultural shifts. For example, a document written before social media took off, or before the BYOD (Bring-Your-Own-Device) movement, doesn’t necessarily apply today.
  • Education – Ongoing end user training must be provided. Many security breaches happen because employees fail to recognize phishing schemes, open emails from unknown sources, create poor passwords that are seldom changed, and don’t take proper precautions when using public Wi-Fi connections on personal mobile devices also used for work.
  • Take to the Cloud – Running applications and servers in-house is a costly endeavor. Leveraging the cloud today allows SMBs to cut costs while also strengthening their security. Cloud operators typically have built-in security features, alleviating SMBs of the burden of maintaining security themselves. Today, not only can SMBs shift much of the burden of IT to the cloud, but they can also outsource much of their security by taking advantage of the remote monitoring, maintenance, and security tools provided by Managed Service Providers (MSPs).

Don’t Aim for Perfection – There is no such thing as perfect security. Striving for perfection is expensive and can prove to be more costly in the end. Improving protection and response would be a more ideal allocation of funds. It can take a hacker several months to figure out your systems and do real damage. Having the ability to quickly detect their presence, and mitigate any potential damage they may cause, is a more realistic and less expensive approach than thinking you can completely remove any probability whatsoever of a hacker breaching your system

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25 Jan

Four Key Components of a Robust Security Plan Every SMB Must Know

5 Things SMBs Can Do Right Now to Preserve Their Network and Systems

Four Key Components of a Robust Security Plan Every SMB Must Know

Most businesses are now technology dependent. This means security concerns aren’t just worrisome to large corporate enterprises anymore, but also the neighborhood sandwich shop, the main street tax advisor, and the local non-profit. Regardless of size or type, practically any organization has valuable digital assets and data that should not be breached under any circumstances.

This makes it the responsibility of every business, especially those collecting and storing customer/client information, to implement a multipronged approach to safeguard such information.

Yes, we’re looking at you, Mr. Pizza Shop Owner who has our names, addresses, phone numbers, and credit card information stored to make future ordering easier and hassle free.

Today’s SMB Needs a Robust Security Plan
Protecting your business and its reputation comes down to developing, implementing, and monitoring a robust security plan that adequately addresses everything from physical access and theft to the threat of compromised technology security. This involves defining and outlining acceptable uses of your network and business resources to deter inappropriate use. Here are four key components to consider.

Network Security Policy: Limitations must be defined when it comes to acceptable use of the network. Passwords should be strong, frequently updated, and never shared. Policies regarding the installation and use of external software must be communicated.

Lastly, if personal devices such as laptops, tablets, or smartphones are accessing the network, they should be configured to do it safely, which can be done easily with a reliable Mobile Device Management (MDM) solution.

Communications Policy: Use of company email and Internet resources must be outlined for legal and security reasons. Restricting data transfers and setting requirements for the sharing or transfer of digital files within and outside of the network is recommended. Specific guidelines regarding personal Internet use, social media, and instant messaging should also be clearly outlined. If the company reserves the right to monitor all communication sent through the network, or any information stored on company-owed systems, it must be stated here

Privacy Policy: Restrictions should be set on the distribution of proprietary company information or the copying of data.

Inappropriate Use: Obviously, any use of the network or company-owned system or device to distribute viruses, hack systems, or engage in criminal activity must be prohibited with the consequences clearly noted. Any website that employees cannot visit should be identified if not altogether blocked and restricted. For instance, downloading an entire season of True Blood from a Bit Torrent site isn’t an acceptable use of company Internet resources.

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18 Jan

Just Because You’re Not a Big Target, Doesn’t Mean You’re Safe

Understand How Data Loss Can Happen…

Just Because You’re Not a Big Target, Doesn’t Mean You’re Safe

Not too long ago, the New York Times’ website experienced a well-publicized attack, which raises the question – how can this happen to such a world-renowned corporation? If this can happen to the New York Times, what does this bode for the security of a small company’s website? What’s to stop someone from sending visitors of your site to an adult site or something equally offensive?

The short answer to that question is nothing. In the New York Times’ attack, the attackers changed the newspapers’ Domain Name System (DNS) records to send visitors to a Syrian website. The same type of thing can very well happen to your business website. For a clearer perspective, let’s get into the specifics of the attack and explain what DNS is.

The perpetrators of the New York Times’ attack targeted the site’s Internet DNS records. To better understand this, know that computers communicate in numbers, whereas we speak in letters. In order for us to have an easy-to-remember destination like nytimes.com, the IP address must be converted to that particular URL through DNS.

Therefore, no matter how big or small a company’s online presence is, every website is vulnerable to the same DNS hacking as the New York Times’ site. The good news is the websites of smaller companies or organizations fly under the radar and rarely targeted. Larger targets like the New York Times, or LinkedIn, which was recently redirected to a domain sales page, are more likely targets.

For now…
There is no reason to panic and prioritize securing DNS over other things right now. But there is a belief that DNS vulnerability will be something cybercriminals pick on more often down the road.

Here are a few ways to stay safe

Select a Registrar with a Solid Reputation for Security

Chances are, you purchased your domain name through a reputable registrar like GoDaddy, Bluehost, 1&1, or Dreamhost. Obviously, you need to create a strong password for when you log into the registrar to manage your site’s files. Nonetheless, recent DNS attacks are concerning because they’re far more than the average password hack.

It was actually the security of the registrars themselves that was compromised in recent attacks. The attackers were basically able to change any DNS record in that registrar’s directory. What’s particularly frightening is the registrars attacked had solid reputations. The New York Times, along with sites like Twitter and the Huffington Post, is registered with Melbourne IT. LinkedIn, Craigslist and US Airways are registered with Network Solutions. Both had been believed to be secure.

So what else can be done?

Set Up a Registry Lock & Inquire About Other Optional Security

A registry lock makes it difficult for anyone to make even the most mundane changes to your registrar account without manual intervention by a staff registrar. This likely comes at an additional cost and not every domain registrar has it available.

Ask your registrar about registry locking and other additional security measures like two factor authentication, which requires another verifying factor in addition to your login and password, or IP address dependent logins, which limits access to your account from anywhere outside of one particular IP address.

While adding any of these extra safeguards will limit your ability to make easy account change or access your files from remote locations, it may be a worthwhile price to pay.

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11 Jan

Stay Secure My Friend… More Hackers Targeting SMBs

7 Must Haves for Your Small Business Website

Stay Secure My Friend… More Hackers Targeting SMBs

Many SMBs don’t realize it, but the path to some grand cybercrime score of a lifetime may go right through their backdoor.  SMBs are commonly vendors, suppliers, or service providers who work with much larger enterprises. Unfortunately, they may be unaware that this makes them a prime target for hackers. Worse yet, this may be costing them new business.

Larger companies likely have their security game in check, making it difficult for hackers to crack their data. They have both the financial resources and staffing power to stay on top of security practices. But smaller firms continue to lag when it comes to security. In many cases, the gateway to accessing a large company’s info and data is through the smaller company working with them. Exposed vulnerabilities in security can lead cybercriminals right to the larger corporation they’ve been after.

Cybercriminals Target Companies with 250 or Fewer Employees

Research is continuing to show that cybercriminals are increasingly targeting smaller businesses with 250 or fewer employees. Attacks aimed at this demographic practically doubled from the previous year. This news has made larger enterprises particularly careful about whom they do business with. This means that any SMB targeting high-end B2B clientele, or those seeking partnerships with large public or government entities, must be prepared to accurately answer questions pertaining to security. This requires an honest assessment of the processes taken to limit security risks.

View Security Measures as Investments

CEOs must start viewing any extra investment to enhance security as a competitive differentiator in attracting new business. Adopting the kind of security measures that large enterprises seek from third-party partners they agree to work with will inevitably pay off. The payoff will come by way of new revenue-generating business contracts that will likely surpass whatever was spent to improve security.

Would-be business partners have likely already asked for specifics about protecting the integrity of their data.  Some larger entities require that SMBs complete a questionnaire addressing their security concerns. This kind of documentation can be legally binding so it’s important that answers aren’t fudged just to land new business. If you can’t answer “yes” to any question about security, find out what it takes to address that particular security concern.

Where a Managed Service Provider Comes In

Anyone who isn’t yet working with a Managed Service Provider (MSP) should consider it. First, a manual network and security assessment offers a third-party perspective that will uncover any potential business-killing security risks. A good MSP will produce a branded risk report to help you gain the confidence of prospects to win new business.

A MSP can properly manage key elements of a small company’s security plan. This includes administrative controls like documentation, security awareness training, and audits as well as technical controls like antivirus software, firewalls, patches, and intrusion prevention. Good management alone can eliminate most security vulnerabilities and improve security.

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04 Jan

Cloud Monitoring Can Be the Difference Maker for SMBs

Mitigate Costly New Technology Risks for Continued Stability and Profitability

Cloud Monitoring Can Be the Difference Maker for SMBs

It’s a fast-paced world. Not only do people want things, they want things right now. This sometimes-unnerving need for instant satisfaction has only intensified now that we have Wi-Fi and mobile devices that keep us connected regardless of where we are, what we’re doing, or the time of day. There is no longer any tolerance whatsoever for waiting. A business with a website that fails to load, or loads too slowly, will lose customers and leads to competitors.

So what has your business done to address this need for constant accessibility and optimal uptime? Do you feel you’re doing enough to meet the demands and expectations of your customers, new business prospects and those who have just now found you on Google?

If you’re a small-to-medium sized business owner, do you have confidence in your technology infrastructure? Can you say with certainty that your website, internal server, and mobile applications function smoothly, efficiently, and correctly?

When your IT team leaves work to go live their lives, are you confident that things won’t go bump in the night? That you won’t be ringing their cell phone while they’re out having dinner with their family, or worse yet, sleeping?

If you answer no to these questions, you may be one of the many small business owners who could benefit from cloud monitoring. And you’ll be pleased to learn that cloud monitoring can significantly improve all facets of your business – especially your service, productivity, reputation, and profitability.

What is the Cloud?

According to a study conducted by Wakefield Research, 54% of those questioned responded that they’ve never used cloud technology. However, the truth is that they’re in the cloud everyday when they bank or shop online and send or receive email.

Business owners, specifically non tech savvy small business decision makers, are still apprehensive when it comes to moving their server and web monitoring services to the cloud.  But FDR’s famous quote, “The only thing we have to fear is fear itself,” definitely applies here.  The cloud is nothing more than moving the storage and access of your data programs from a computer’s physical hard drive to the web. There is nothing to fear.

Benefits of Cloud Monitoring

Obviously, these physical and virtual servers, their shared resources, and the applications they run on, must be monitored. This can be done from multiple remote locations and it’s called cloud monitoring.

Cloud monitoring makes it easier to identify previously unseen patterns and potential problems within your infrastructure–issues that may be too difficult for any in-house support staff to detect. For instance, monitoring ensures that your site is delivering accurate page content and is meeting anticipated download speeds. It can detect unapproved changes, website tampering, and compromised data.

The continuous analyzing and testing of your network, website, and mobile applications can reduce downtime by as much as 80%. The speed and functionality of e-commerce transactions are also optimized. Additionally, cloud monitoring tests your email server at regular intervals, which minimizes failure deliveries and other issues pertaining to sending and receiving emails.

Clearly, all of the above, along with the alerts that help identify and fix issues before they become catastrophes, make cloud monitoring an attractive way to gain insight into how end-users experience your site, while also enhancing their overall experience.

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30 Dec

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