NIE MSP Infrastructure Services

Most of us know exactly what the abbreviation IT (Information Technology) stands for. But do you know what is the real meaning of the commonly used phrase “IT Infrastructure”? It can be used to describe a wide spectrum of Information Technology components, some of which are physical devices of the end user, i.e. computers, switches, storage, hardware, routers; but there are also other elements such as various software and connected physical or virtual networks. The correct combinations of these components are necessary to develop, deliver, monitor and provide diverse IT services. These elements need to be accompanied by IT infrastructure security which keeps the network and its devices safe and reliable.

IT infrastructure is not a new concept, it was developed some 60 years ago, but it was the past 15 years that brought rapid and breathtaking changes to technology. Nowadays even small businesses need to have smooth operating IT infrastructure in order to keep up with their competitors. Easy access to a company’s network via various devices (PCs, laptops, and even mobile phones) is essential for each organization to expand and succeed. IT infrastructure whether it is on-premises (local office), Cloud hosted, or Hybrid must be available to its users nationwide 24/7, with enough speed and capacity to accommodate expanding needs of the market.

The infrastructure should be well designed, in a way that allows for quick updates that can be done without affecting business continuity (redundancy and backup and disaster recovery). The growing need for IT infrastructure that is thorough, safe and compatible with fast changing world is the main reason behind outsourcing IT services to a professional organization which has knowledge and resources to build and maintain custom-made IT infrastructure.

• • Server (physical, virtual, cloud)
  • Backup & Disaster Recovery (on-premises, cloud)
  • Client devices (desktops, laptops, mobile, Windows Virtual Desktops)
  • Remote Accessibility
  • Virtual Private Network (VPN)
  • Managed Office Wireless
  • Hosted Exchange Email (Office and Microsoft 365)
  • Hosted cloud storage and collaboration (OneDrive, SharePoint, MS Teams)
  • WAN Redundancy / Failover
  • IT Security
  • Racking / Cabling
  • Power Management (UPS, network controlled power outlets)
  • Hardware as a Service ‘HaaS’ (Switches, Wi-Fi Access Points and Firewalls)
  • Telecommunications (UCaaS, cloud, on premises and hybrid VoIP solutions including MS Team telephony)